Get your HR Health Check today

Home News Time Banking. Savior or Doomsayer At The End Of Circuit Breaker

Time Banking. Savior or Doomsayer At The End Of Circuit Breaker


Enable Group | Jun 22, 2020

Blog, For Employers ● 3 min read

Image: Straits Times 15 Jun

For the folks in the retail industry, the term time banking would not be new but for the benefit of others; the original term for time banking is used to describe bartering services for other benefits other than money.

On Monday, 15 June 2020, Straits Times published an article titled “Pay now, work later” talks about how employees are faced with the situation where they have to “return the working hours” through overtime and in some cases employees can’t take leave or have their annual leaves reduced.

Some employees have also complaint that they felt that employers had resorted to unfair cost-cutting measures, including wage cuts, retrenchment and work redeployment during this period and now with some being hit by this, more employees are feeling disgruntled.

Here are a 4 areas employers and HR practitioners can mediate the situation and manage unhappy employees:

1. Don’t assume the problem is taken care of

The biggest mistake you can make is assuming the problem is taken care of after you passed down the information. Failing to handle the situation correctly and then failing to follow up can lead to a multitude of other problems.

2. Keep the atmosphere positive

Show that you are proud of the team and workplace. Indulge in motivational talks and in building team spirit. Create a positive work culture in the organization by focusing on details such as listening to feedbacks, expressing recognition and maintain optimism even during tough times.

HR Practices - Keeping-positive-environment
Image: Shutterstock

3. Approach the subject with empathy

Be aware that the disgruntled employee is likely not trying to make life difficult for you – they probably want to do well and there are some obstacles in their way. If they want to do well, and you want them to do well, then you have something in common and that commonality is a great place to start from.

If there is a need for employees to take off due to personal exigency, employer should show empathy and allow time off if required.

4. Communicate

No relationship can thrive in without good communications. Management must focus on being fair and take efforts to dispel any misconception about mistreatment at workplace.

Good communication between a employers and employees is essential for a positive working relationship. Employees need to understand what you want them to accomplish, but you also need to have an idea of what they expect from you.

The key to good communication is to be clear and direct. If there are issues, don’t avoid them and pretend they don’t exist. Address them head-on and make it clear why it’s an issue. Especially if you are carrying bad news, it’s much better to be direct with your words.

About Enable Consulting

Established in 2013, enable Consulting is a specialised HR solutions provider for small and medium-sized enterprises.

We believe that having a strong and robust HR function is a key driver for continuous growth in any successful business. It is on this belief that we have built many successful partnerships with clients across different industries.

We are a people business and it is our talent pool that defines us. Each and every one of our consultants is highly professional with many years of experience in HR management and services.

Our Consultants are PMC certified to further be able to help local SMEs improve and optimise their HR operational efficiency through Singapore Grants. enable is about offering affordable, high value adding solutions to improve business performance; while at the same time nurturing and inspiring a fair and respectful working environment. But above all, enable is about enabling you.

Contact us for a non-obligatory Q&A consultation today

News Aggregation (22 June 2020)

  • Companies should look to transform business models as Singapore reopens: Chan Chun Sing
  • ‘To say I’m worried is an understatement’: Small businesses struggle to navigate new normal post-circuit breaker


Related News


Enable Group | Jan 18, 2021

HR WhatNow: How HR contributes to top line revenue & bottom line cost

Profits are what drives the company forward and in a simplified explanation, profits are derived when income is more than expenditures. (image: HR is usually not the first function that comes into mind when talking about company profits, but that would be greatly undermining the impact it has on a company’s performance because it […]

Blog, For Employers • 3 min read


Enable Group | May 23, 2017

Giving Smart Perks Benefit Your Business

Out of the blue, one of your employees resigns. Not only do you have to find a replacement, but you also need to consider the loss in time and productivity. On top of that, you have to consider the impact of this departure on the rest of the team as well as expenses like recruitment and training costs for the new hire. Implementing an effective employee retention programme can help stem bleeding talent and bolster a company’s efforts in building a positive, talented and motivated workforce.

Blog, For Employers • 2 min read


Enable Group | Aug 14, 2018

Initiatives to Enhance Data Protection Competencies

As part of the launch of a Data Protection Excellence (DPEX) Network, SMU Academy and Straits Interactive announced two initiatives aimed at enhancing data protection competencies in Singapore. Read this article for more details: #enableconsulting #hrconsulting #hrsolutionsprovider #dataprotection

Blog, For Employers • < 1 min read