Physically reporting up for work at an office is unlikely to resume even if the COVID-19 pandemic is over. There is an increasing number of knowledge-based employees who have become accustomed to working out of office or remotely in other settings and this arrangement is expected to become the new norm in the current situation. […]

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Today, urban online shoppers can expect deliveries just a few hours after placing an order. In more rural areas, retailers are exploring new options to deliver packages more efficiently and economically. Although, overall satisfaction with online shopping is high, satisfaction levels drop when customers are faced with today’s delivery options. Whether it’s delivery date flexibility, […]